All American stores have a policy for returning items, with the exception of items tagged ‘final sale’ or ‘clearance. It usually ranges from about 30 days to 90 days for some stores.
When I receive your order, I will ask you for permission to open your package to check your items. I will send pictures to you to confirm your order, we can do video calls if you would prefer. If your order is in good shape and nothing needs to be returned, it will be shipped. However, if I notice something is wrong with the order, I will ship back to the store usually for free, to return quickly for exchange or refund.
If you do not want your order to be opened, I will ship it as received from the store and it will be impossible to exchange at that point. This is to save you the hassle of figuring out how to return to me and it may be past the return timeline at that point, so I advise that you let me open your packages before shipping.
Confirmation of your payment validates your order and/or service request.